Importance Level Analysis of Pick-up Schedule for Merchant PT XYZ using QFD
نویسندگان
چکیده
The merchant's journey in the marketplace is priority of marketplace. Therefore, it necessary to do research on addition a pick-up schedule feature improve made merchants. A thorough analysis carried out using Quality Function Deployment (QFD) method. Respondents' votes were obtained from selected Click & Collect merchants, namely 5 results showed that pick- up really answered needs
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ژورنال
عنوان ژورنال: E3S web of conferences
سال: 2023
ISSN: ['2555-0403', '2267-1242']
DOI: https://doi.org/10.1051/e3sconf/202338801010